Radiation treatment appointments are made Monday to Friday 8 a.m. to 9 p.m. Our receptionist phones are forwarded to an answering service after 9 p.m. Monday to Friday. After 9 p.m. we ask that you call the phone numbers for the individual treatment machines.
If at any time you need to speak to a physician or staff member after 9 p.m. Monday through Friday or on weekends for a medical emergency, call 551-996-2000 and ask the Hackensack University Medical Center switchboard operator to contact the attending radiation oncologist on call.
At the completion of your radiation treatments, your physician and/or nurse will discuss any special precautions you may need to take while you are at home. If your physician asks you to return for a follow-up visit to reassess your progress, the receptionist will assist you with an appointment to return at the prescribed time. Most appointments are done within three to four weeks after treatment.
Appointments are made by the appointment coordinator either in person or by phone. The staff works closely with your physician to plan your care. Due to the complexity of the treatments provided in the Radiation Oncology Department and the need to treat some patients emergently, scheduling conflicts may arise requiring your appointment time to be changed or delayed. Our staff will work very hard to try to get you an appointment time that meets your needs. We will notify you of any delays either by phone or upon your arrival to the department.